Returns & Exchanges

We know you’re going to love your Troposphere items! Please be aware we are a small business and we aren’t able to accommodate refunds after 7 days at this time. However, we are more than happy to exchange or issue store credit for you after that! We allow 10 days to let us know you are in need of an exchange after delivery, 7 for refunds. Items must be received within 20 days by way of mail or in store. Items must be unworn, unwashed, in new condition, with tags attached. Please note underwear, intimates & accessories and bags (purses, wallets, etc) are final sale. We encourage all questions in regards to our returns policy, and are happy to accommodate you prior to purchase with alternative ways to view product including video chat, in store appointment, etc. We accept in store returns for local customers as well as in store pick up for purchases.

Please contact us straight away so we can get your exchange set up for you, or answer any questions or concerns you may have. Reach out at hello@troposhop.com

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